Features

Everything a walking business runs on, in one app

Every plan includes every feature. Here’s what you, your walkers and your clients get.

For owners

See the whole week at a glance

One calendar for every walker. If someone’s off sick, drag their walks to someone else and the clients are told automatically.

  • Team calendar by day and week
  • Services, durations, prices and add-ons
  • Working hours and cancellation rules
  • Client, dog and key records in one place
  • Revenue, unpaid walks and busiest days
  • Import clients from a spreadsheet
How teams use Pawgenda
A team calendar for Thursday 13 March with a column of walks for each of three walkers, and an empty slot to drop a walk into.

For walkers

A run sheet in their pocket

Walkers see exactly what they need for each dog, and nothing they don’t. Three taps per walk, and the client update writes itself.

  • Today’s walks in order, with addresses
  • Dog notes: behaviour, health, feeding
  • Key safe and alarm codes, revealed only on the day
  • Start, add photos and notes, finish
  • Check-in and check-out times and location recorded
A walker’s run sheet. The next walk, Pepper at 11:30, shows where the key safe is, a behaviour note and a “Start walk” button.

For clients

Your own app, with your name on it

Clients install your app to their home screen from a link. No app store, no passwords to forget, and it looks like you built it.

  • Book one-off or weekly walks in your free slots
  • Add and update their dogs’ details
  • See upcoming walks and who’s walking
  • Cancel within your rules, without a phone call
  • Your logo, colour and web address
A client booking a 30-minute solo walk for Pepper on Thursday 13 in the Happy Tails Walking Co. app.

Payments

Get paid without asking

Clients save a card once. Pawgenda charges it the way you choose, and the money goes straight to your own Stripe account. We never hold your money and never take a cut.

After each walk

Charged automatically when the walker taps finish.

Weekly bill

One charge for the week’s walks, with an emailed receipt.

Deposits and refunds

Take a deposit for new clients and refund in one tap.

Late cancellation fees

Applied by your rules, so you don’t have to have the awkward chat.

Walk updates

Happy clients, without the texting

Every message goes out from your business name. Clients choose how they hear from you: app notification, email or text.

  1. Booking confirmedSolo walk for Pepper, Thu 13 at 9:00.
    Sent by Email
  2. ReminderJess is walking Pepper tomorrow at 9:00.
    Sent by Text
  3. Walk startedJess has picked up Pepper.
    Sent by App
  4. Home safePepper’s walk is done. 3 photos and a note from Jess.
    Sent by App

Security and GDPR

You hold keys to people’s homes. We take that seriously.

Encrypted access codes

Key safe and alarm codes are encrypted and only shown to the assigned walker on the day.

UK and EU hosting

Your data stays in the UK or EU, with a data processing agreement for your business.

No card details stored

Cards are handled by Stripe. They never touch our servers.

Your data, your call

Export everything, or delete a client’s records, whenever you need to.

Coming next

Founding members help decide the order.

  • Live walk map
  • Direct Debit payments
  • Packages and walk bundles
  • Xero and QuickBooks sync
  • Walker pay and mileage
  • Waiting list

Try every feature free for 30 days.